Role Overview

We are hiring work-from-home English call center agents for one of the largest e-commerce retailers. Rotational shifts (7 AM to 1 AM) with fully remote flexibility after initial 5 days on-site.

Work From HomeEnglish B2+E-Commerce SupportRotational Shifts

Key Responsibilities

Handle inquiries with professionalism and empathy for one of the largest e-commerce retailers
Deliver first-contact resolution across voice, chat, or email channels
Maintain accurate customer interaction logs and service quality standards
Work remotely from home after completing the initial 5 days on-site

Requirements & Qualifications

Fluent in English (B2+ / C1 speaking and writing)
Graduates or gap year candidates can apply
Strong verbal and written communication skills
Commitment to rotational shifts (between 7 AM and 1 AM)

Compensation & Benefits

12,000 EGP net monthly salary
Fully remote work setup (only first 5 days from site)
Private medical & social insurance coverage
Paid comprehensive onboarding and training
Official employment contract with growth and promotion opportunities

Transportation Medical Insurance Performance Bonus

Fast & Transparent

How Hiring Works at Talk Scout

01

Choose Role & Quick Apply

Apply in 2 minutes with zero friction. No CV or cover letter is needed to get started.

02

10-Min Language Voice Check

A friendly, conversational phone or WhatsApp call with our recruiter to verify your spoken CEFR level.

03

Direct Interview & Offer

Interview directly with hiring managers at Egypt's premier BPO campuses and sign your contract.

(Work from Home) English Call Center Specialist